Marketing Services Manager

Job Description

Job Description

Company Description

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.  

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States. 

The Marketing Services Manager has a key role within the Creative Services Department, supporting branding and company initiatives. This position oversees the execution of creative projects submitted through the creative request system and works cross-functionally with requesters, designers, internal reviewers, and production teams. The role ensures all projects are accurate, on-brand, and delivered on time across various media channels, including print, digital, and broadcast.

Your Impact and Responsibilities:

• Manage the end-to-end workflow of creative projects, including timelines, budgets and communication
• Support creative development across a wide range of media types including print/POP, apparel, digital, packaging, signage, and traditional media
• Collaborate with departments across Brand, RSO, and Operations to ensure alignment and execution of creative needs
• Communicate with requesters to ensure all necessary project information is provided • Collaborate with designers to ensure projects are accurate, effective, and timely
• Provide strategic direction and support to internal and external creative teams
• Ensure projects follow the defined approval process
• Deliver project status updates to the internal team and key stakeholders
• Maintain accurate workload reports and flag team bandwidth or timeline concerns
• Coordinate production handoffs and vendor routing for approved creative
• Identify and recommend improvements to creative development processes

• 5+ years’ experience in account management or advertising agency settings
• Bachelor’s degree in marketing, advertising, or related field
• Baseline understanding of marketing, creative, and design workflows
• Experience collaborating with graphic designers and production teams
• Experience with digital creative development for websites and apps
• Strong time management, project management, and organizational skills

Preferred Qualifications:

• Experience within the QSR industry

All your information will be kept confidential according to EEO guidelines.

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