Audit Response Specialist II
- Review audit inquiries and findings from client auditors.
- Manage and create audit responses with the guidance and direction from internal line of business process owners.
- Perform quality control reviews on audit responses and control documentation, including the validation of any test findings.
- Research, document and communicate potential audit findings to business process owners.
- Interact and communicate with peers and all levels of company management.
- Thorough knowledge of mortgage servicing practices to enable the development of effective audit test responses and analysis.
- Host and drive internal and external audit conference calls.
- Builds and cultivates strong relationships between clients and lines of business required.
- Collaborates with team on advice, utilizes all available resources, and thinks ‘outside the box' to find options/ solutions required.
- Willingness to go above and beyond the minimum requirements to ensure a positive client experience.
- Highly professional and confidential regarding privileged information.
- Bachelor's degree preferred.
- Minimum of 2 - 5 years related work experience required.
- Stellar verbal and written communication, targeted toward the audience.
- Demonstrated ability to craft written correspondence that convey a professional and concise message, required.
- Familiarity with servicing compliance / regulatory / investor requirements highly preferred.
- Experience within iAssist, LSAMS, and/or FileNet required.
- Ability to manipulate data to create specific reports if needed in MS Excel preferred.
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