Customer Service Representative - State Farm Agent Team Member

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Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching

ABOUT OUR AGENCY:
I began my journey with State Farm in 2009, opened my first agency in 2013, and expanded with a second location in 2020. Over the years, I’ve built a strong team of 17 dedicated professionals across both offices.

Our culture is fun, determined, and persistent—we push each other to succeed while keeping the energy high and the atmosphere supportive. We celebrate wins, embrace challenges, and work together to provide the best service to our customers.

I’m a proud graduate of Stephen F. Austin State University and believe in giving back to the community.

If you're looking for a workplace that values teamwork, growth, and making a difference, we'd love to have you join us!

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jerrad Ragsdell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $35,000.00 - $65,000.00 per year

Are You Driven & Ambitious?

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Jerrad Ragsdell - State Farm Agent may be the right fit for you! Come work with an energetic, fun team at Jerrad Ragsdell - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Cypress, TX (77429) & Houston, TX (77095).
• Our office is open 9:00 AM - 5:30 PM.
• I have been a State Farm agent since 2009.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• I am a proud graduate of Stephen F. Austin State University.
• We currently have 17 team members at our agency.
• We have 95 years of combined insurance experience in our office.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Silver Scroll, and Bronze Tablet
• Additional languages spoken: Spanish

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.