Director of Infrastructure, IT, and Cybersecurity

Transform Lives Through Wellness Innovation

Are you passionate about helping others unlock their full potential? Join Restore Hyper Wellness, the award-winning pioneer of Hyper Wellness—a revolutionary category in health that's changing how people approach their wellbeing. With over 225 studios across 40 states, we're not just growing a business; we're building a movement that empowers people to do more of what they love.

Role Summary

As Director of Infrastructure, IT, and Cybersecurity, you'll lead the strategic vision and execution for our cloud infrastructure while overseeing IT operations across the organization. In your first 100 days, you'll take primary responsibility for our AWS infrastructure and establish comprehensive security standards that will scale with our rapid growth. This strategic leadership role combines hands-on technical expertise with team management, as you'll support engineering teams during development cycles, mentor IT staff in cloud and security proficiencies, and ensure our infrastructure seamlessly supports 200+ locations nationwide. You'll have the opportunity to shape the future of wellness technology infrastructure in a high-growth environment where your work will scale to impact millions of wellness experiences.

Job Title: Director of Infrastructure, IT, and Cybersecurity
Location: Austin, TX (Hybrid)
Salary Range: $180k-$200k 

Key Responsibilities

• AWS Infrastructure Leadership: Take immediate ownership of our AWS infrastructure, including architecture optimization, cost management for AWS and GCP spend, and scalability planning to support our rapidly growing technology stack and franchise network
• Security Standards & Compliance: Establish and maintain comprehensive security frameworks, policies, and procedures that protect customer data and ensure compliance with healthcare industry regulations and best practices
• Cross-functional Engineering Support: Partner closely with backend and frontend engineering teams to provide infrastructure and CI/CD expertise, implement comprehensive observability platforms and ensure seamless integration between applications and underlying systems
• After-hours Release Support: Provide critical infrastructure support during bi-weekly release cycles, ensuring system stability and rapid issue resolution during deployment windows
• IT Operations Management: Lead and develop our IT support team, overseeing device management, Google Workspace administration, user onboarding/offboarding, and helpdesk operations to maintain seamless business operations
• Team Development & Mentorship: Guide and mentor IT team members in developing cloud infrastructure and cybersecurity skills, creating clear growth paths and hands-on learning opportunities
  
  

Infrastructure Scaling & Strategy: Develop long-term infrastructure roadmaps that anticipate business growth, optimize performance, and ensure our technology platform can scale to support millions of wellness experiences across hundreds of locations

Requirements

• 7+ years of infrastructure and cloud management experience with at least 3 years in a senior leadership role overseeing technical teams and infrastructure operations
• Expert-level AWS proficiency with demonstrated experience managing enterprise-scale cloud infrastructure, including Cloudfront, API Gateway, Lambda, EC2, RDS, VPC, IAM, Dynamodb, OpenSearch, Kinesis and other core AWS services
• IT operations leadership with proven ability to manage technical support teams, device management programs, and enterprise software administration in fast-paced environments
• Security and compliance expertise with hands-on experience implementing security frameworks, access controls, and data protection policies for technology organizations
• Cross-functional collaboration with demonstrated success partnering with engineering teams, providing technical guidance, and supporting software development lifecycles
• Technical infrastructure leadership with understanding of system architecture, networking, and cloud platforms to effectively make strategic infrastructure decisions
• Project management excellence with track record of delivering complex technical initiatives on time and within scope, particularly infrastructure migrations or security implementations
• Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent professional experience
  
  

Preferred Qualifications

• Healthcare or wellness industry experience with understanding of compliance considerations, data security requirements, and regulated industry best practices
• Previous experience on projects with compliance requirements including HIPAA, SOC 2, or other regulatory frameworks for healthcare and technology organizations
• Infrastructure as Code expertise with hands-on experience using Terraform, CloudFormation, or similar tools for automated infrastructure deployment and management
• Multi-cloud platform experience including Google Cloud Platform (GCP) services and hybrid cloud architecture implementation
• Advanced security certifications such as AWS Security Specialty, CISSP, or similar cybersecurity credentials demonstrating deep technical expertise
• DevOps and CI/CD integration experience with tools like Jenkins, GitHub Actions, and containerized deployment strategies

Why Join Us?

• Pioneering Wellness: Be a part of an industry-leading company at the forefront of wellness innovation.
• Impactful Work: Your contributions will directly influence the quality of care and service our clients receive, making a tangible difference every day.
• Innovation and Collaboration: Work in a dynamic environment where you'll collaborate across multiple departments, contributing to a comprehensive wellness strategy.
• Commitment to Employee Wellness: Enjoy complimentary access to Restore's cutting-edge therapies, including onsite services at our Austin Headquarters office.
• Growth and Development: Access opportunities to develop your skills, advance your career, and help shape the future of wellness.

About Our Culture

At Restore, we believe in the modalities we offer and incorporate them into our lifestyle. We take care of our bodies and make wellness part of our everyday life. The people who work here are the kind of people who take initiative—they don't just walk past something that's not working, they take it upon themselves to make it better.

Our team members don't just live the Hyper Wellness lifestyle—they feel passionate about helping others live it too. Truly helping others is connected to their life purpose. They are the bridge between everyone they come in contact with and the Hyper Wellness lifestyle.

Benefits

• Comprehensive health, dental, and vision insurance
• 401k match up to 4%
• Monthly fitness reimbursement
• Flexible PTO policy
• Complimentary and discounted access to all Restore therapies
• Professional development budget and growth opportunities
• Equity participation in a rapidly growing wellness company

Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.