Temp Admin Support

Temp Admin Support Location El Paso, TX (Lower Valley area) :

Hope Administrative Services, DBA as Central Transportation System, Scobey Moving and Storage, Spectrum Relocation Group, and International Moving and Warehouse. Whether directly through our own offices and service centers, or in concert with a worldwide network of service partners, we are positioned to assist our customers with any relocation, anywhere in the world. We are experience you can trust!

The Admin Support - billing works to support the branch billing teams and other departments as needed. Responsible for clerical support and administration for the billing functions.

Responsibilities:

• Assisting Billing Team with clerical support and back-up for all of the following:
  • Verifies transaction information, accruals, and vendor details in order to post invoices.
  • Resolves unapplied funds in 2-3 business days, using research methods such as pulling batches to review detail, contacting customers, and/or working with collections.
  • Analyzes customer's open balances and determine the course of action to attain payment within the customer's established terms and/or to meet/exceed goals. Document internal and external communications and actions. Act as a liaison between the customer and operations to research and resolve customer inquiries.
  • Resolves account discrepancies by investigating transnational data and making adjustments.
  • Performs root cause analysis and develop sustainable countermeasures as needed to correct future occurrences.
  • Maintains accounts receivable records by entering new and updated customer and payment information.
  • Verifies receivable information and determine if customer is due refund for overpayment.
  • Reviews suspended and pending items daily to ensure appropriate action is taken once customer and/or collection team has appropriately responded to request for action.
  • Collaborate with internal and external parties to identify and reconcile issues
  • Assists in preparing financial reports by collecting, analyzing, and summarizing account information and trends.
  • Verifies accounts are correct by assisting in reconciling statements and transactions.
  • Maintains financial security by following internal accounting controls.
• Maintain and contribute to a safe work environment by adhering to policies and procedures as outlined in the Company Safety Program.
• Perform any other task or assignment as deemed necessary by the organization.

• Be able to understand and follow instructions.
• Ability to keep confidentiality.
• Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
• Good verbal and written communication skills.
• Must be able to read and write the English language with proficiency sufficient to communicate with co-workers, clients and visitors. Understand and adhere to verbal and written company policies.
• Proven ability to apply attention to detail, role-related accuracy and task follow-through.
• Knowledge of MS Excel, Word, Power Point, and other Microsoft Office products, preferred.
• Polite, positive, proactive, and professional demeanor.
• The ability to prioritize and complete multiple tasks in a timely manner.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Employment Opportunity Posters provided by OFCCP Here.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)