Accounts Receivable Specialist

Description:

EspriGas brings a modern approach to the $130 billion gas industry by utilizing a network business model to deliver products nationwide. We leverage our unique service and technological capabilities to handle the complex logistical needs of large, multi-site companies through a national network of gas supply partners. Our customers include Fortune 1000 companies across various industries, such as food and beverage, healthcare, construction, manufacturing, etc. Examples include providing medical gas to large clinic chains, pet hospitals, and CO2 for top restaurant chains such as Panda Express. Our industry produces, distributes, and sells atmospheric gases and other specialty products.

Purpose of the Position:

Do you have a few years of experience in Accounts Receivable and the desire to take your career to the next level? If so, we want to hear from you!

EspriGas seeks an Accounts Receivable Specialist who will play a crucial role in managing and maintaining a portfolio of customer accounts. In this role, duties include proactively contacting customers with past due balances, resolving discrepancies, and providing necessary support to maintain strong relationships. 

Responsibilities:

• Maintain small to medium accounts utilizing Salesforce and Microsoft Navision


• Communicate verbally or prepare written messages to account holders to request payment and resolve inquiries


• Research and resolve account discrepancies and past due amounts


• Provide customer statements as requested using Excel and system resources


• Collect accounts in compliance with all applicable regulations and internal performance standards


• Establish rapport with supply partners, requesting proof of deliveries, cylinder audits, and resolving inquiries and discrepancies


• Answer inquiries and calls in a timely manner, with the goal of providing an exceptional customer experience


• Keep current on our business and EspriGas best practices


• Managing and prioritizing a daily workload, consistently meeting deadlines to ensure high quality service

Qualifications:

• High School Diploma


• College degree preferred, but not required


• At least 2+ years of accounts receivable experience


• Intermediate Excel skills are required


• Experience within one of the industries we service (beverage, medical, or industrial)


• Experience with Salesforce, Microsoft Navision, Business Central strongly preferred

Key Competencies:

• A customer-centric approach with a sense of urgency


• Ability to establish and nourish effective working relationships with customers, managers, supply partners, and fellow teammates at EspriGas


• A self-starter and “can-do” mentality


• Exceptional verbal and written communication skills, with the ability to convey complex information clearly


• Effective at prioritizing tasks and managing a workload in a fast-paced and constantly changing environment


• Strong analytical skills for researching and resolving account discrepancies

Travel:

• 0%

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job and may change at any time, with or without notice.

What you can expect from us:

At EspriGas, diversity is a fundamental strength that drives innovation and success. We are committed to creating an inclusive and welcoming workplace where individuals from all backgrounds can contribute their unique perspectives and talents.

We value diversity in race, ethnicity, gender, age, sexual orientation, disability, religion, and national origin. By embracing diversity, we aim to foster an environment that encourages collaboration, creativity, and respect. We actively seek to attract, develop, and retain a diverse workforce because it is the right thing to do and leads to better business outcomes. Join us in our journey to build a diverse and inclusive workplace where everyone can thrive and make a meaningful impact.

EspriGas will make reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy programs, services, and activities.

At EspriGas, we understand that our people are our greatest asset.

Total Rewards package:

Here are just some ways we support and invest in our fantastic team:

• Health benefits with coverage on day one.


• Robust paid leave following the birth or adoption of a child.


• Hybrid and remote environments allow for collaboration, creativity, and some quiet time to focus.


• Professional development , certification, and learning resources to invest in every team member.


• Wellness programs offering access to free counseling and health and wellness programs.


• Competitive compensation because we are looking for top talent.


• A growth environment where creative thought drives limitless potential.