Bilingual Client Services Coordinator

Bilingual Client Services Coordinator Location Grapevine, TX : GRACE is seeking an energetic, organized, mission-minded individual to support the activities of the Client Services department. Responsibilities include but are not limited to: Answering incoming phone calls, screening program inquiries & answering basic program services questions; Handles initial steps in assisting clients during intake; Maintains client files & purges as policies indicate; Prepare documents, schedule meetings and assist in registering participants in support of Client Services special events; Work with manager to review outcomes & evaluations for Client Services department and assist in data integrity maintenance, proofing & thorough client dashboard reviews; Review check requests in preparation for approval & maintain spreadsheets that track program expenditures; Collect/process invoices for program; Collect, sort & distribute mail; Administrative support to all departments; Work with Operations Manager to maintain phone system; Assist with production of materials for Board of Directors, committee & other department meetings; Ensure common areas kept clean and in order; Other administrative tasks as assigned. Minimum qualifications: Bilingual (English/Spanish) required; Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience; Non-profit experience preferred; Demonstrated computer knowledge including experience in Microsoft Office software; Must be 21 years of age or older due to insurance requirements for driving; Office management & database management preferred. Position reports directly to the Client Services Manager. All offers of employment are contingent upon the results of reference checks, a criminal background check and drug screen.