Accounts Receivable Specialist

Job Description: Accounts Receivable Specialist

Job Title: Accounts Receivable Specialist
Location: San Antonio Texas 78258
Employment Type: Full-Time

Position Overview:
The Accounts Receivable Specialist is a vital part of the financial operations team responsible for managing and overseeing payment processes for homeowners associations (HOAs) condominiums and other non-related transactions. This role ensures timely payment collections accurate recordkeeping reconciliation and exceptional customer support while maintaining compliance with company policies and regulations.

Key Responsibilities

1. Payment Processing for HOA and Condos

• Process and record payments for association dues assessments and related charges with precision.
• Allocate payments accurately to corresponding accounts and ledgers.
• Resolve discrepancies or payment issues ensuring clear communication with homeowners or association representatives.

2. Non-Related Payment Processing

• Manage payments for transactions unrelated to HOAs including:
• Pool card fees
• Gate remote fees
• Insurance claims
• Maintain organized records for accurate categorization and reporting.

3. Reconciliation of Payments

• Reconcile daily transactions between system records and bank statements.
• Investigate and resolve any inconsistencies in payment records promptly.

4. Customer Support for Payment Inquiries

• Serve as the primary contact for homeowners and residents regarding payment-related questions.
• Address and resolve issues such as missing payments incorrect charges or disputes professionally.

5. Documentation and Reporting

• Keep detailed records of all payments including receipts and supporting documentation.
• Generate monthly and quarterly reports on payment collections and trends for management review.
• Assist with audits by providing accurate payment documentation.

6. Collaboration with Departments

• Work closely with HOA management customer service and other teams to address payment-related concerns.
• Communicate updates on fee structures or payment process changes effectively.

7. Improvement of Payment Processes

• Identify areas for workflow enhancements to improve efficiency.
• Implement technology solutions or process improvements to ensure accuracy and reduce processing time.

8. Compliance and Internal Controls

• Ensure adherence to company policies industry standards and regulatory requirements.
• Stay informed about changes in financial regulations affecting payment collections.

Qualifications

Education and Experience

• Bachelors degree in Accounting Finance Business Administration or a related field preferred.
• Minimum of 2 years of experience in accounts receivable collections or related roles.

Skills and Attributes

• Proficiency in accounting software (e.g. QuickBooks NetSuite SAP) and MS Office.
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Knowledge of accounts receivable processes general accounting principles and applicable regulations.
• Ability to manage multiple tasks in a fast-paced environment and meet deadlines.
• Professionalism and tact in handling difficult situations.

Why Join Us

• Benefits: Health insurance retirement plans and paid time off (PTO).
• Professional Growth: Opportunities for career advancement and skill development.
• Work Environment: Supportive and collaborative team culture.

Work Schedule:

• Monday to Friday 8:00 AM to 5:00 PM

Physical Setting:

• In-person office position

This role is critical to maintaining smooth financial operations and delivering excellent customer service. If you are a proactive and detail-oriented professional with a strong background in accounts receivable we encourage you to apply!