Operations Specialist

Description

About this role:

The primary purpose of this role is to drive revenue growth through the execution of conference related sales programs across the Global Business Sales (GBS) Channel. This encompasses world-class execution of existing programs (Invitational Programs, Conference Enablement Series, etc.) and working with Conference, Marketing, Services, and other cross functional partners to enhance existing programs or create new programs. This person will lead execution with support from Continental Ops Leaders, Sales Leaders, GSSO, and BU partners. The role will focus on driving progress and business impact with the above-mentioned programs, while making ongoing enhancements to improve the programs and our execution of them.

What you’ll do:

Program Execution & Strategic Enhancements

Become an expert on GBS objectives and business needs

Collaborate with the conference and marketing teams on planning and execution of sales best practices for key growth programs (including Invitational Programs, Conference Enablement, Virtual Briefings and more).

Support execution of long-term strategic priorities and pilots

Help identify and manage roadmap of enhancements for each program, utilizing feedback to drive iterative improvement plans with Sales Ops Leaders and cross functional business partners.

Collaboration & Operational Excellence

Build trust-based partnerships with sales leaders, sales operations and cross functional business partners such as Marketing and Conferences

Proactively identify opportunities to standardize/improve processes

Own creation of new scalable/globally consistent programs/processes and work with leadership to introduce

Maintain open communication; adapt quickly as business needs evolve

Reporting Excellence and Data Accuracy

Conduct analysis (quantitative and qualitative) to identify gaps and opportunities, evaluate solutions, and drive continuous improvement.

Summarize key insights, such as top/bottom performance for sales teams, and review underlying data for accuracy before sharing deliverables.

Partner with Sales Business Associates (SBAs) and other members of the Sales ops team prepare slides for leadership presentations.

Work with key partners to ensure we’re aligned in data findings and next steps.

Continuous Learning & Professional Growth

Embody a growth mindset by define development goals that support both individual growth and team success

Seek feedback regularly; embrace best practices in analytics, reporting and communication

What you’ll need:

Bachelor’s degree or equivalent is required

2-4 years total business experience

Previous internal experience preferred; previous sales experience or experience supporting sales a plus

Ability to create strong credibility and partnerships with Sales leadership and cross functional partners and become a trusted advisor

Strong project management skills including organization, meticulous attention to deal and a strong work ethic

Analytical, critical thinking, and problem-solving skills, with the ability to interpret data and identify actionable next steps

Strong written/oral communication skills and professional presentation when interacting internally

Quick learner with demonstrated initiative, resourcefulness, and intellectual curiosity

Comfortable operating in a fast-paced environment

Proficiency in enterprise tools such as Microsoft Office for data analysis and presentation building

What you will get:

Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!

#LI-KR4

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 56,000 USD - 78,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected] .

Job Requisition ID:106072

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