Program Director

Job Title : Program Director	FLSA Status: Exempt
Department: Client Services	Reports to: Deputy Director
Effective Date:	Pay Rate: $70,000-$75,000 year $33.65-36.06 hour

HOURS : 40-45 hours per week Hours may be flexible as necessary to achieve program objectives, tasks, activities, responsibilities and to effectively document outcome measures and variances.

SUMMARY DESCRIPTION OF POSITION: This position oversees, coordinates, implements and evaluates daily program operations, special projects/activities, service delivery, grant reporting requirements, service units, outreach and education and compliance of the Non-Residential Programs (to include hotline, counseling services, advocacy, housing assistance, violence prevention, post shelter follow-up, program staff and volunteers for victims of domestic violence and sexual assault).

ESSENTIAL FUNCTIONS:

• Demonstrates expertise in the dynamics of FV, SA, Elder Abuse, Child Abuse and pass knowledge to staff.
• Serve as on call back up for emergency and non-emergency accompaniments.
• Participates in agency visioning, strategic planning, and implementation of programs.
• Cooperates with funding sources conducting annual audits and monitoring.
• Oversees the hiring decisions, training, evaluation, and discipline of all managers of service delivery staff.
• Ensures 24-hour services coverage.
• Evaluates, provide and initiate training and re-training regarding documentation, delivery/tracking of services, and service delivery compliance.
• Serves as the primary emergency contact regarding service delivery emergencies.
• Proposes to the Deputy Director, service-related policies and procedures that are within the philosophy and mission of the agency.
• Executes the oversight of programs and services within the annual budget and make adjustments as needed.
• Must be knowledgeable and comply with the Fiscal Management Policies and Procedures to approve purchases requests as applicable by agency standards
• Provide crisis intervention and assist victims via 24-hour crisis hotline.
• Approve Financial assistance applications for survivors of domestic and sexual abuse.

RESPONSIBILITIES:

• Assists the Deputy Director in determining the annual budget for program services specifically.
• Oversees timely submission of program grant reports as directed by the compliance department.
• Reports program components to board members and community stakeholders as needed.
• Communicates emergency/critical situations to the Deputy Director in an expedient manner.
• Oversees service files to assess documentation to maintain orderly and complete client records. This includes training and re-training, random monitoring and on-going evaluation of effectiveness of forms.
• Assist with response’s to record's subpoenas.
• Participate in agency fundraising activities as requested.
• Assists and participate in volunteer training sessions and in-service/workshops as needed.
• Attends and actively participate with inter-agency coalitions and networking groups as assigned.
• Actively participates in supervisors and combined staff meetings.
• Demonstrates leadership to include the hiring of management staff.
• Maintains knowledge of overall agency objectives, activities and client assistance resources.
• Represents the agency in community awareness and speaking activities.
• Other duties as assigned.

SUPERVISION:

• Non-residential program managers and direct care staff in the absence of a manager

REQUIREMENTS/QUALIFICATIONS:

• 4-year degree with 4 years related administrative experience or a minimum of 8 years strong experience in a related environment with demonstrated effectiveness.
• Organize and prioritize multiple and changing workload. Maintain attention to detail.
• Communicate openly and clearly, both orally and in writing, modeling leadership and teamwork; make logical decisions that are reflective of the philosophy, mission, and management style of the agency and that benefit the shelter and/or the agency as a whole.
• Ability to work with a diverse group of individuals.
• Organizational capability and leadership qualities.
• Sensitivity and knowledge about the issues of family violence and its impact on women and children; understanding of residential and non-residential programs
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance
• Must have a clean driving record and be insurable and have valid automobile insurance
• Must have at least 2 years of verifiable driving experience.

By signing below, I verify that I have read the job description of the Program Director and agree that the elements, tasks, responsibilities, and expectations of the position with Bay Area Turning Point, Inc. I understand that Adherence to the agency’s policies and procedures is a mandatory component of this job description. This job description is not all inclusive and the agency reserves the rights to change it without notice.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.