Oracle Cloud R2R Support (Fixed Assets & Leases)
We are seeking an experienced Oracle Cloud R2R Support professional for a 12-month onsite engagement at Deloitte’s Austin, TX office. This role provides post-production (Operate) L2/L3 support focused on Fixed Assets and Lease Accounting — resolving close-critical incidents, driving root-cause fixes, and improving runbooks and monitoring across the Record-to-Report lifecycle.
KEY RESPONSIBILITIES
• Provide L2/L3 production support for Oracle Fixed Assets and Lease Accounting: incident triage, defect resolution, and RCA to prevent repeat issues.
• Support month-end and quarter-end close activities: posting/accounting, reconciliations, and close readiness; coordinate cross-functional resolution with Finance and IT.
• Troubleshoot FA and Lease transactions and accounting outcomes — including asset additions, adjustments, retirements, depreciation runs, lease schedules, remeasurements, and terminations — and related downstream impacts.
• Monitor and support integrations, data loads, and batch jobs (FBDI, APIs, OIC or middleware): error handling and reprocessing.
• Maintain runbooks, SOPs, and knowledge articles; support controlled production changes and minor enhancements.
• Support Oracle quarterly update readiness: impact review, regression testing coordination, and production validation.
REQUIRED QUALIFICATIONS
• 5+ years of Oracle Financials/ERP Cloud experience with hands-on production support in Fixed Assets and/or Lease Accounting.
• Strong troubleshooting skills with the ability to diagnose complex FA/Lease accounting and transaction issues.
• Solid documentation and stakeholder communication skills consistent with Operate delivery standards.
PREFERRED / NICE-TO-HAVE
• ITIL-based support experience; familiarity with ServiceNow or Jira.
• OTBI and/or BI Publisher reporting validation exposure.
WHAT SUCCESS LOOKS LIKE (FIRST 90 DAYS)
• Fewer close-critical FA/Lease incidents through faster triage, root-cause analysis, and improved monitoring.
• Documented runbooks for top FA/Lease support scenarios and a repeatable close-time playbook fully in place.
KEY SKILLS
• Oracle Fixed Assets – L2/L3 Production Support
• Oracle Lease Accounting (ASC 842 / IFRS 16)
• R2R – Record to Report, Period Close & Reconciliations
• FBDI, APIs, OIC / Middleware Integrations
• Oracle Cloud ERP Finance
• Incident Management & Root-Cause Analysis
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