Mortgage Compliance Specialist

First United Bank
Plano, TX

: Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United. The Position Job Title Mortgage Compliance Specialist SUMMARY This position will assist with mortgage audits, mortgage complaints, mortgage litigation, general mortgage compliance issues and HMDA administration. MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Assists in monthly HMDA exception reviews, batch updates and data scrubbing and makes recommendations to the business for improvement. Perform Origination and Adverse HMDA testing on a monthly basis and make recommendations for improvement. Update HMDA records within HMDA Questsoft software and directs operational reviews with offshore HMDA team. Direct offshore team to test specific areas of HMDA fields when needed. Reviews mortgage marketing ads for compliance adherence and makes recommendations for improvement. Responsible for monthly fair lending reports for mortgages that are included in executive committee meetings. Assist with Internal and External Audit requests to gather information from the business and review and submit on behalf of the business. Update, report and track complaint data and report to senior management weekly. Assist with litigation tracking for servicing, originations, and CLD loans. Compiles business data for litigation requests for outside counsel. Assist senior compliance team members to ensure compliance is adhered to with TILA, RESPA, FCRA, HMDA, and ECOA rules and additional regulations through the pre-funding and post-closing quality control review process. Assists with Pre-Funding Quality Control reviews and root cause analysis. Participates in monthly call with the business and gives recommendations for improvement. Assist in researching, investigating and drafting mortgage complaint responses. Provides reports and updates on a regular basis on compliance reviews to keep senior management informed and provides other necessary documentation, or updates as needed. Assist, review, and monitor the origination system to ensure updates meet regulatory requirements. Maintains working knowledge of mortgage compliance requirements and upcoming changes that impact the residential mortgage lending industry. Maintain and update the organization's policy and procedures. Proactively provide effective feedback, guidance, and support for other Mortgage related compliance issues. Works collaboratively within the compliance team as well as across all business lines to proactively implement new compliance programs and changes. ADDITIONAL DUTIES AND RESONSIBILITIES
  • Performs other duties as requested by Executive Management or Manager;
  • Completes all required compliance exams annually;
  • Adherence to all of First United's Policies and Procedures;
  • Dresses professionally, and;
  • Recommends to supervisor possible methods to improve department efficiency.
EMPLOYEE SPECIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience
  • High school diploma or equivalent (GED) required and college degree in business preferred.
  • 3 years' experience in a mortgage-lending environment preferred.
Technical/Functional Competencies
  • Strong organizational skills
  • Strong attention to detail
  • Proficient in the use of Microsoft Word, Power Point, Outlook
  • Advanced Microsoft Excel skills
  • Excellent verbal and written communication skills
  • Exceptional interpersonal communication skills
  • Ability to follow written and verbal directives from all levels of the organization
  • Ability to articulate ideas and methods to improve overall mortgage compliance metrics and reporting
  • Ability to work independently on assigned tasks
  • Ability to meet strict deadlines
  • Ability to manage multiple projects while adhering to strict deadlines
  • Demonstrated technical knowledge of Bank, Mortgage, Federal and State lending, and compliance regulations and statutes
  • Ability to self-start in fast paced environment
NOTE: This is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization. All Locations: Plano-Parkwood If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at [email protected] for assistance. First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.

Posted 2026-05-21

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