Global Strategic Services Project Manager

If you are a professional looking for an opportunity to work with the global Emerson Process Systems and Software organization, Global Strategic Services has an exciting opportunity for you! Based in our Austin, Texas location, you will play a vital role in upholding our team's mission to enable the Emerson local field service organization to drive Guardian Software and Solutions business through best-in-class delivery of core services, leadership in technical expertise, and ability to serve global business processes.

In This Role, Your Responsibilities Will Be:

• Be accountable for overall project performance, including scope, deliverables, schedule, quality, progress, financial targets, and forecasting
• Directly engage with Emerson local offices, impact partners and end-user customers, with wide organizational impact and visibility
• Organize and participate in meetings with customers and project team members and ensure timely communications
• Coordinate and direct highly qualified professional personnel involved in service projects to drive successful project completion
• Interface with project controls team for project planning, scheduling, billing, budget monitoring, and resource assignment activities
• Collaborate closely with the Product Support management team to identify resources matched to the service skill requirements
• Plan multiple customer service projects with varying complexity while maintaining solid customer relationships
• Ensure Emerson's commitments to customers are met, in accordance with contract, and seek to improve customer satisfaction through resolution to problems with speed and professionalism and consistent customer interaction
• Work with the Sales, Service, and Projects team from different Emerson local offices to define technical scope, requirements, project targets, expectations, and commitments for pursuits
• Drive project pursuits of varying complexity to achieve targets for the team
• Identify risks involved in projects and pursuit activities and put forth risk mitigation plans
• Initiate and drive changes in current company and/or Global Strategic Services processes for continuous improvement and continued operational sustainability

Who You Are:

• You pursue everything with energy, drive, and a sense of urgency. You effectively align the interests of multiple, diverse stakeholders. You articulate messages in a way that is broadly understandable. You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with customers. You are comfortable with saying no when needed to protect project integrity and support business goals.

For This Role, You Will Need:

• BS in Engineering or other technical degrees with the appropriate experience
• At least 5 years of experience working in a service/project organization interacting with process industry customers and different levels within the organization
• Knowledge and experience in project management for engineering, servicing and/or operating control systems in plants
• Must be a creative problem solver and have excellent written and oral English communication skills
• Demonstrate ability to effectively prioritize, adapting to unforeseen changes, and execute in a high-pressure environment
• Demonstrate ability to establish effective relationships with customers, business partners and internal organizations to deliver successful services
• Legal authorization to work in the United States - sponsorship will not be provided for this position

Preferred Qualifications That Set You Apart:

• MS in Engineering
• PMP Certified
• Plant experience as first-hand appreciation for onsite service activities, particularly in Oil and Gas, Chemical, Refining, Pharmaceutical or other fluid process control industries
• Experience with a Business Partner/Field Service Organization relationship is strongly preferred

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, profit sharing retirement, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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ABOUT US

WHY EMERSON


Our Commitment to Our People


At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.


We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.


Work Authorization


Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.


Equal Opportunity Employer


Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.


Accessibility Assistance or Accommodation


If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected] .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.


With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!


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