Retail Supervisor (SAN ANTONIO)

Retail Supervisor

Job Type: Seasonal
Pay Rate: $14/hr.
Category: Retail/ Merchandising
Location: Six Flags Fiesta Texas in San Antonio, Texas

WHAT WE PROVIDE

At Six Flags Fiesta Texas, leadership means more than managing a team it means inspiring excellence, driving results, and creating unforgettable guest experiences. In return, we offer:

• Free employee admission to any Six Flags park
• Complimentary tickets for friends and family
• Discounts on food and merchandise
• Flexible scheduling
• Daily and weekly pay option
• A leadership role where you can grow your impact and your career

As a Retail Supervisor, you are responsible for the strategic and day-to-day success of multiple retail locations within the park. You lead with integrity, develop high-performing teams, and ensure every guest interaction reflects the values and standards of Six Flags. Through operational excellence and team empowerment, you will maximize revenue, guest satisfaction, and team engagement.

YOUR LEADERSHIP IMPACT:

• Lead with Integrity & Respect: Champion a culture of professionalism, safety, and inclusion. Foster a work environment where every team member feels valued and respected.
• Set the Example: Demonstrate excellence in service, presentation, and professionalism. Model behavior that inspires pride and accountability.
• Build and Support a Strong Team: Recruit, onboard, train, and retain team members. Identify individual strengths and develop them through coaching and mentorship.
• Communicate Clearly and Positively: Share information across all levels of your team. Encourage open dialogue, deliver feedback with clarity and care, and foster a positive feedback culture.
• Inspire Through Action: Help the team connect their work to the parks success. Bring energy and purpose to each shift and lead with a guest-first mindset.
• Take Ownership: Drive revenue and manage labor and operational budgets. Set clear expectations and ensure accountability at every level of your team.
• Develop Yourself and Others: Invest in your growth and that of your team. Provide ongoing feedback and development opportunities, and champion continuous improvement.
• Availability & Presence: Be consistently present during critical operational hours, including weekends and holidays, to lead by example and provide hands-on support when its needed most.
• Oversee daily retail operations across multiple locations with a focus on profitability, efficiency, and guest satisfaction
• Lead the recruiting, onboarding, and development of Team members, cultivating a high-performance culture
• Monitor staffing levels and optimize schedules to align with labor budgets and peak guest flow
• Manage inventory levels, conduct loss prevention audits, and ensure accurate product pricing and merchandising
• Analyze sales performance, track KPIs, and implement strategies to exceed revenue targets
• Drive guest experience initiatives that result in improved satisfaction and return visitation
• Serve as the key liaison between the Retail team and park leadership, advocating for team needs and park priorities
• Ensure timely and accurate completion of performance reviews, coaching sessions, and corrective actions
• Lead by example in all areas of safety, operations, and customer service; ensure all team members follow park policies and safety protocols
• Execute all opening and closing procedures, including cash handling and reconciliation
• Resolve guest issues promptly and professionally, turning challenges into positive experiences
• Step into team member and lead roles as needed to support smooth operation

• Proven leadership experience in a fast-paced retail, theme park, or guest-service environment
• Excellent communication, problem-solving, and coaching skills
• Strong organizational and analytical abilities to manage staffing, sales, and inventory
• Passion for delivering exceptional guest experiences and developing strong teams
• Availability to work weekends, evenings, and holidays as required
• Ability to lift, move, and stock merchandise and stand for extended periods

OTHER NOTES

• Reports to Retail Area Supervisor and Retail Manager