Technology Analyst

We are seeking a highly analytical and detail-oriented Technology Analyst to join our remote technology team. This role is responsible for evaluating business systems, analyzing technical processes, supporting digital initiatives, and driving data-informed technology decisions across the organization.

The ideal candidate combines strong analytical thinking with technical knowledge and business acumen. You will collaborate with cross-functional teams including Engineering, Product, Operations, Cybersecurity, and Leadership to assess system performance, identify process improvements, and recommend scalable solutions that align with organizational goals.

This is a fully remote opportunity; however, candidates must reside within the United States and be legally authorized to work without sponsorship.

Key Responsibilities

Technology & Systems Analysis

* Evaluate existing IT systems, applications, and infrastructure for efficiency, scalability, and performance.

* Analyze system integrations, workflows, and data pipelines to identify optimization opportunities.

* Conduct gap analyses and recommend technology enhancements.

* Document functional and technical requirements for new or upgraded systems.

Data & Reporting

* Collect, analyze, and interpret technical and operational data.

* Develop dashboards and reports using BI tools (Power BI, Tableau, or similar).

* Provide insights to support strategic decision-making.

* Monitor KPIs related to system performance, uptime, and security compliance.

Project & Stakeholder Support

* Collaborate with project managers and engineering teams on digital transformation initiatives.

* Translate business requirements into technical specifications.

* Participate in solution design discussions and vendor evaluations.

* Support UAT (User Acceptance Testing) and deployment activities.

Risk & Compliance Monitoring

* Identify technology risks and assist in mitigation planning.

* Ensure adherence to security standards, regulatory requirements, and IT governance policies.

* Support audit processes and documentation reviews.

Continuous Improvement

* Recommend automation opportunities to reduce manual processes.

* Contribute to IT process standardization and documentation.

* Stay informed on emerging technologies and industry best practices.

Required Qualifications

* Bachelors degree in Information Technology, Computer Science, Data Analytics, Business Information Systems, or related field.

* 3+ years of experience in technology analysis, IT systems analysis, or a related technical role.

* Strong understanding of enterprise systems, databases, and cloud environments.

* Experience with data visualization tools (Power BI, Tableau, Looker, etc.).

* Familiarity with SQL and data querying concepts.

* Experience working in Agile or hybrid project environments.

* Excellent documentation and communication skills.

* Must reside in the United States and be legally authorized to work without sponsorship.

Preferred Qualifications

* Experience with cloud platforms (AWS, Azure, or Google Cloud).

* Knowledge of cybersecurity frameworks (NIST, ISO 27001).

* Experience with ERP, CRM, or enterprise SaaS platforms.

* Certification such as CBAP, ITIL, PMP, or relevant technical credentials.

* Experience in healthcare, finance, manufacturing, or enterprise technology environments.

Technical Skills

* SQL (intermediate level)

* Data analysis and reporting tools

* Microsoft 365 / Google Workspace

* Jira, Confluence, or similar collaboration platforms

* Basic scripting knowledge (Python, PowerShell, or similar) is a plus

Soft Skills

* Strong analytical and problem-solving mindset

* Ability to communicate technical concepts to non-technical stakeholders

* Detail-oriented with strong organizational skills

* Self-motivated and comfortable working independently in a remote environment

* Ability to manage multiple priorities in a fast-paced setting

Compensation & Benefits

* Competitive annual salary (based on experience)

* Performance-based bonus opportunities

* Comprehensive medical, dental, and vision insurance

* 401(k) with company match

* Paid time off and company holidays

* Remote work flexibility

* Professional development and certification reimbursement

Work Environment

Fully remote (U.S.-based)

Collaborative digital workspace (Teams/Slack/Zoom)

Standard business hours (time zone flexibility may be required)

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or veteran status.