Animal Services Clerk

: Salary $28,246.40 Annually Location Flower Mound TX 75028, TX Job Type Full Time Regular Job Number 2025-104 Department Police Services Division Animal Services Opening Date 10/23/2025 Description

Under direct supervision, performs routine clerical duties to include answering phones, typing information into the computer, and filing.

Examples of Duties

• Prepares correspondence, reports, forms, etc.
• Proofreads for accuracy, completeness and format.
• Enters registration forms on the computer.
• Files records and reports in numerical and/or alphabetical order.
• Provides general receptionist duties, handling all incoming calls, forwarding to proper department and recording messages.
• Inputs and retrieves data in automated system.
• Assists the general public in directional and procedural inquiries.
• Files complaints and completed paperwork.
• Operates various types of office equipment.
• Informs supervisor of all work activities.
• Record keeping.
• Clean animal kennels and shelter.
• General care of animals, such as walking, feeding, and grooming.
• Perform adoption interviews and adoption follow-ups.
• Coordinate with rescue groups.
• Adheres to departmental, personnel, and safety policies and procedures.
• Performs other duties as assigned.

Minimum Qualifications

BASIC QUALIFICATIONS:

• A High School Diploma or General Equivalency Diploma (GED) is required.
• Must possess a valid Texas Driver's License and driving record must be in compliance with Town policy.

WORK EXPERIENCE:

• Experience in general office work is preferred.

Must submit to and pass a post-offer, non-regulated drug test and thorough background checks (including criminal history). Desired Qualifications

KNOWLEDGE / SKILLS / ABILITIES:

• Must have a general working knowledge of computer operations (data entry) and general office procedures.
• Must have excellent English communicative skills, both oral and written, to include spelling, grammar, and punctuation.
• Bilingual communicative skills are preferred.
• Must be skilled in the operation of personal computer operations to include Microsoft Word and Microsoft Excel.
• Must type 30 net words per minute.
• Able to work evenings and weekends as needed.
• Maintain a pleasant and friendly demeanor at all times.
• Must be able to type; understand and carry out oral and written directives; work well under pressure and stress; handle multiple tasks; prioritize and organize work assignments.

PHYSICAL ABILITIES:

• To perform essential functions of the job, work in adverse environmental conditions to include fumes; dust/mist, noxious odors, chemical, solid waste substances, animal feces, urine, saliva, and the sight of blood; see, talk, hear, read, write; kneel, sit, squat, bend, stand, stoop.
• May be required to move various boxed documents weighing up to 52 pounds with the use of a dolly for assistance.

HIPAA COMPLIANCE STATEMENT: All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule must have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities. Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination.