Captain

We are honored to welcome The Driskill Hotel, Austin’s most iconic landmark, into the MML team. A symbol of timeless elegance since 1886, The Driskill represents the heart of the city’s history and hospitality. Within the hotel, The Driskill Bar & Grill brings a modern interpretation of the classic American steakhouse — where warm Texas spirit meets sophisticated design, impeccable service, and a menu crafted for both everyday dining and momentous celebrations.

As Restaurant Captain, you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. Establishing great rapport with guests to build loyalty to ensure satisfaction of every individual guest. If you are a proactive team player with a strong work ethic, are detail-oriented, and have a passion for hospitality, we want to hear from you! As Captain, you lead the dining experience with finesse - ensuring guest satisfaction, safety and quality. You’ll safeguard a pristine environment, ensuring only the best graces every table. If you embody a proactive mindset, an unwavering commitment to precision and an insatiable passion for the art of hospitality, you’ve come to the right place.

Duties and responsibilities include:

• Work with the team as a leader on the floor to exceed guest expectations, provide memorable experiences and successful, graceful services
• Execution of wine and beverage service standards to all guests
• Execution and training of exemplary floorsmanship and service standards in food quality and presentation
• Training and developing staff to ensure great hospitality, guest recognition, and VIP protocol
• Attendance and participation in weekly MML Beverage Classes to promote ongoing beverage and hospitality education
• Work with Events Team and other members of the management team to execute semi-private and private events
• Organization and upkeep of cellar, beverage stocking and receiving, and beverage administrative needs as assigned
• Other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Minimum 2-years of experience in a fine dining restaurant required
• Active TABC certification required
• Strong verbal and written communication skills are required
• Excellent customer service and people skills required
• High School Diploma or equivalent preferred
• Ability to stay calm and work efficiently under pressure
• Ability to prioritize job duties and manage time effectively

Benefits and Perks:

• Health Benefits, Paid Time Off, Paid Holidays for Full Time Employees
• Gym, Restaurant, and Retail Discounts
• Wine Education Reimbursement
• Referral Incentives
• Volunteer Opportunities
• Career Advancement Opportunities

Physical Requirements:

• Prolonged periods of being on your feet per shift.
• Must be able to lift up to 25 pounds at a time.

The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Must be eligible to work in the United States. MML Hospitality is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.