Atlassian Jira Administrator / Developer (ITSM)
Skills:
Jira Software and Jira ITSM, JQL queries, workflows, automations, and permissions, ScriptRunner, JMWE, Email This Issue, Extension for Jira Service Desk.Job Description
We are seeking an experienced Senior Jira Administrator with strong expertise in Atlassian Cloud environments. The ideal candidate will be responsible for designing, configuring, and maintaining Jira Software and Jira ITSM projects , ensuring scalable and efficient solutions that meet business needs. This role requires a blend of technical proficiency, problem-solving skills, and clear communication to collaborate effectively with stakeholders and technical teams.
Key Responsibilities
Design, configure, and maintain Jira Software and Jira ITSM projects in Atlassian Cloud.
Develop and optimize JQL queries, workflows, automations, and permissions to support business operations.
Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions.
Utilize Jira REST APIs and scripting (HTML/JavaScript) for customizations and integrations.
Work with key plugins such as ScriptRunner, JMWE, Email This Issue, Extension for Jira Service Desk .
Provide clear, well-structured documentation and communicate technical concepts effectively to diverse audiences.
Support Jira Cloud migrations, including workflows and data transfers.
Ensure compliance with Atlassian Access and integrate with Active Directory for access control.
Minimum Qualifications
Proven experience with Jira administration and development , with a focus on Jira Cloud.
Strong proficiency in JQL and hands-on experience with Jira ITSM configuration .
Experience with Jira REST APIs, HTML, and JavaScript for custom development.
Familiarity with Atlassian Access and integration with identity management systems.
Exceptional written and verbal communication skills (CEFR C2 or equivalent).
Candidate Skills & Experience
| Years Required / Preferred Experience | ||
| 8 | Required | Managing Jira Software & ITSM projects, including workflows, permissions, automations |
| 5 | Required | Expert-level proficiency in JQL |
| 5 | Required | Jira REST APIs and scripting for integrations/enhancements |
| 5 | Required | Strong communication and documentation skills |
| 3 | Required | Hands-on experience with plugins: ScriptRunner, JMWE, Email This Issue |
Recommended Jobs
Lead Durable Medical Equipment Delivery Driver - Georgetown, TX
Job Details Description Dragonfly Health - A great place to land Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable med…
Accounts Receivable Coordinator
Full-time Description PRIMARY FUNCTION Process customer invoices in client specified software programs. Communicate with sales teams and customer service representatives as needed to r…
Full Time ObGyn Job Harlingen, TX
You will enjoy practicing in this coastal Texas town that offers 365 days of tropical weather. This is a scenic and cultural place like no other. It is known as Texas's tropical playground, and it is …
Administrative Assistant
Administrative Assistant Arlington, TX (76018) | Onsite REQUIRED QUALIFICATIONS • Strong organizational and recordkeeping abilities • Effective verbal and written communication across int…
Senior Customer Success Manager
As a Senior Customer Success Manager, you’ll be the strategic partner for our customers, driving product adoption, measurable ROI, and expansion opportunities across their portfolios. You’ll manage h…
Product Manager Non-Operated Oil & Gas Data
About Us Stronghold Investment Management (“Stronghold,” “SIM,” or “the Firm”) is a technology-driven, vertically integrated investment manager focused on real-assets and related private markets…
Accounts Payable Analyst
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connect…
Sr. Back End Developer (.Net/C#
As a Senior Back End Developer specializing in .NET/C# at Tek Spikes, you will be responsible for designing, developing, and maintaining high-performance server-side applications. You will work close…
Mobile Service Technician
We are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications and …
System Engineer - Level 2 - Service Technician (Australia)
Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high-end network and security consulting to Department of Defense and Intelligence Commu…