Admin Receptionist

Immediately hiring a friendly, organized, and dedicated Front Desk Receptionist for a very busy Pet Clinic on the northeast side of San Antonio. This is a customer-facing role where you will be the first point of contact for our clients and their pets, ensuring a welcoming environment and delivering exceptional customer service. Must love ALL animals!

Pay is $14-$15/hr. based on experience

Shift is Mon-Fri 7am-6pm (open to close) & Sat 7am-1pm

• Greet clients and their pets in a warm, friendly, and professional manner.
• Answer phone calls, schedule appointments, and handle inquiries related to services, treatments, and clinic hours.
• Manage client records, ensuring all information is accurate and up-to-date.
• Process patient intake forms and collect client information.
• Check in patients for appointments and prepare necessary documentation for the veterinary team.
• Coordinate communication between clients and veterinary staff, ensuring smooth operations.
• Assist with billing, payment processing, and handling insurance claims as needed.
• Maintain the front desk area, ensuring it is clean, organized, and well-stocked with necessary supplies.
• Help manage inventory for office supplies, pet medications, and pet products.
• Ensure that clients are informed of any delays, cancellations, or updates to their appointments.
• Provide compassionate care and attention to pets while they are waiting.
• Assist with other administrative tasks and special projects as needed.

Requirements:

• Must love all animals.
• Previous experience as a receptionist/front desk in a busy environment.
• Proficient multi-tasking and filing.
• Strong communication skills, both verbal and written.
• Ability to handle multiple tasks in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Comfortable working with animals and pet owners.
• Proficient in using office equipment and basic computer software (Microsoft Office, scheduling software, etc.)
• Ability to stay calm and professional during stressful or emergency situations.
• Team player with a positive attitude and willingness to learn.

Please call/text 210-664-2680