Credit and Collections Associate
The Credit and Collections Associate is responsible for daily customer collection status as well as customer onboarding. Ultimately to assist in protecting the financial assets of the company. Credit and Collections Associate Job Functions/Responsibilities:
• Monitor outstanding billing amounts with notes of collection efforts.
• Perform daily collection calls/emailsto ensure prompt payment and ultimately decrease DSO.
• Escalate overdue accounts as necessary to the Credit and Collections Lead and/or Supervisor and assist in development of payment strategies.
• Process credit card payments.
• Post daily lockbox, cash receipts, ACH payments, credit card /reports payments.
• Research any payment discrepancies that arise during reconciliation between outstanding invoices/credits and payment application.
• Identify and obtain the proper documents needed to complete customer setup.
• Review credit applications and complete credit checks in a timely manner.
• Email/mail statements when requested by the customer.
• Assist with monthly closing to meet deadlines given.
• Assist during peak times i.e., “Hurricane Season” to meet deadlines given. Overtime will be required.
• Perform other functions and responsibilities as assigned.
• Identify where process improvement can be added and notify Credit and Collections Supervisor.
• Requires understanding of AR and Excel knowledge to perform role effectively. Qualifications:
• Minimum of one year of related experience
• Excellent written and oral communication skills
• Excel and Microsoft (Pivot table, vlookups, etc.)
• Customer service focus
• Detailed Oriented
• Ability to plan, prioritize, and multi-task with minimal supervision
• Associates degree in Accounting or Business Administration preferred Jaguar Fueling Services is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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