Senior Director, Technology Strategy

The Opportunity:

SH/FT is seeking a Senior Director of Technology Strategy to lead enterprise solution architecture strategy across our client portfolio and internal product ecosystem.

This senior leader partners cross-functionally with counterparts in Product Engineering Revenue Operations Sales and Client Success to design and deliver scalable high-performance marketing and data technology solutions that enable growth and innovation for our clients.

This individual is both a strategic thinker and hands-on solution architect driving both pre-sale and post-sale delivery architecture strategy from vision and discovery through delivery and optimization.

They bring deep technical and business acumen across multiple MarTech and Data ecosystems translating complex requirements into actionable blueprints that align to measurable business outcomes.

Responsibilities

Strategic Architecture & Solution Design

• Lead solution architecture and data strategy across key enterprise engagements ensuring alignment with client objectives and Shift Paradigms technology roadmap.
• Develop forward-looking integration frameworks that unify marketing automation CRM CDP and CMS ecosystems into cohesive data-driven operating models.
• Drive architectural standards patterns and governance models that support scale performance and innovation.
• Serve as a trusted advisor to executive stakeholders on emerging technologies data strategies and AI/ML enablement.

Pre-Sale Solution Strategy & Scoping

• Collaborate with Sales Partner Alliances and Go-To-Market (GTM) teams during pre-sale activities. This includes initial prospect conversations to assess client needs pain points and readiness as well as scoping shaping and presenting multi-platform solutions and proposals.
• Lead or support scoping sessions translating high-level business goals into technical recommendations and level-of-effort (LOE) estimates.
• Develop and present solution roadmaps architecture diagrams and phased delivery approaches aligned to client maturity and growth goals.
• Represent Shift Paradigm in co-selling scenarios with platform partners (Adobe Salesforce Braze etc.) articulating solution value and differentiation.
• Provide thought leadership in RFP/RFI responses ensuring technical feasibility clarity and alignment with best practices.
• Create and maintain reusable pre-sale assets (architecture templates proposal frameworks estimation models) to improve speed-to-proposal.

Cross-Functional Partnership

• Collaborate with Product and Engineering teams to ensure architecture designs are feasible scalable and align with Shift Paradigms solution IP.
• Work closely with Client Success Project Management and Delivery leaders to ensure projects are executed with excellence maintaining architectural integrity through deployment.
• Mentor architects platform experts and consultants across teams fostering a culture of learning innovation and technical excellence.

Innovation & AI/ML Enablement

• Embed AI/ML capabilities across client ecosystems to enhance personalization predictive modeling and marketing automation performance.
• Identify opportunities to leverage data science generative AI and automation frameworks to drive proactive insights and customer engagement.
• Partner with internal innovation initiatives to prototype new solutions accelerators and reusable frameworks that differentiate Shift Paradigms offerings.

Qualifications

• 10 years in marketing technology solution architecture or data engineering roles within digital agencies or enterprise environments.
• Extensive experience leading client delivery discussions both in a pre-sale and a post-sale motion with excellent communication presentation and consultative skills.
• Proven experience designing or overseeing integrations across at least three of the following ecosystems:
  • Data Warehouses / CDPs e.g. Snowflake Databricks BigQuery Redshift Adobe RTCDP Salesforce Data Cloud Segment Hightouch
  • Marketing Automation Platforms e.g. Adobe Experience Platform & Journey Optimizer Marketo Engage Salesforce Marketing Cloud Braze Iterable HubSpot
  • CRMs e.g. Salesforce Microsoft Dynamics HubSpot
  • CMS / Web Platforms e.g. Adobe Experience Manager AEM Edge Delivery Contentful WordPress Sitecore
    
• Deep understanding of data modeling identity resolution and customer 360 architecture.
• Experience integrating and operationalizing AI/ML and predictive analytics across marketing and data platforms.
• Strong background in API design data contracts microservices and cloud infrastructure (AWS Azure GCP).
• Exceptional communication skills with the ability to translate technical concepts into business outcomes for executive audiences.
• Proven leadership experience mentoring cross-functional teams and influencing strategic direction.

About SH/FT

Shift Paradigm is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology data & analytics business strategy and campaign operations to accelerate our clients businesses. We keep pace with change in modern marketing and technology in order to create both effective scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the worlds most influential martech platforms and are key partners to them and their clients.

Why SH/FT

Shift Paradigm is a consultancy built for transformation. We bridge the gap between marketing data and technology to unlock growth for some of the worlds most recognized brands. As a Senior Director youll shape the future of how organizations connect with their customers through intelligent architecture scalable systems and the power of data-driven strategy.

Our Commitment to DEIB

We strive to champion diversity equity inclusion and belonging through our Project NEXT committee. This team of passionate internal advocates and external experts allows us to build and leverage a diverse and inclusive workforce and workplace by committing to represent and reflect the experiences perspectives and viewpoints of our people partners and communities we serve. We are committed to providing knowledge and career opportunities to the next generation of digital marketers while championing diversity and equality in the workplace.

At the core of our success is our culture and dedication to maintaining a positive work environment encouraging professional growth and promoting the health and well-being of our employees. We do not discriminate against any employee or applicant because of race creed color religion gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition (including breastfeeding) or any other basis protected by law.

We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.

This is a full remote position however candidates must be located in North America and must have current US or Canada work authorization. For US Candidates this employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

As required by law Shift Paradigm provides a reasonable range of compensation for roles that may be hired in California Colorado Hawaii New York New Jersey or Washington. The salary range for these residents is $150000.00 to $175000.00. Salary is based on several factors including but not limited to role skillset relevant education level of experience certifications addition to base salary Shift Paradigm offers benefits such as medical dental vision STD/LTD Life/AD&D Flexible Paid Time Off and various other ancillary benefits and perks. This position is bonus eligible.

No relocation assistance can be offered at this time.

Required Experience:

Exec