Account Manager (Title Agency Services), TX
Overview
Essent Group Ltd. (NYSE: ESNT) is a Bermuda-based holding company (collectively with its subsidiaries, "Essent") which serves the housing finance industry by offering private mortgage insurance, reinsurance, risk management products and title insurance and settlement services to mortgage lenders, borrowers, and investors to support homeownership. We are focused on managing risk and dedicated to serving as a strong and fair counterparty. As a company, we bring strong private capital and a commitment to risk management to the mortgage insurance industry.
Position
Title: Account Manager (Title Agency Services)
Location: Remote, TX (Houston area)
Responsibilities
The Account Manager will represent Essent to title agents within their respective region. This role is responsible for the advancement of the agent relationships to maximize Essent’s position within the assigned account base and development of new market opportunities.
- Represent Essent to assigned accounts to deliver value added underwriting solutions while taking ownership of the success and profitability of each account.
- Develop thorough understanding of assigned accounts, their respective business models, and how they operate.
- Build strong client relationships to support current business needs and acquire new customers, while maintaining focus on profitability and mutually beneficial arrangements to create a sustainable alignment of interest.
- Identify market opportunities and penetration strategies for new products/programs to meet needs of clients and differentiate Essent in the market.
- Evaluate competitive market trends and new regulations related to products, rates, guidelines, and/or ancillary services.
- Develop tactics to leverage current market trends and optimize sales potential.
- Explore cost effective origination strategies capitalizing on Essent’s strengths while delivering superior customer service.
- Collaborate with internal departments to fulfill customers’ requests.
- Train agents on how to access Essent Title bulletins, guidelines, and educational materials.
- Facilitate and educate clients on new programs, rates, products, and initiatives.
- Meet timelines for each client initiative, request, and project, including implementation, client and internal roll-out, collateral and presentation materials.
- Represent Essent at client meetings, attend regional, state conferences, trade shows and events to promote Essent’s product offerings and broaden the business exposure within the title insurance industry.
- Present Essent within the entire title industry as thought leaders, disciplined risk managers and a strong focus on servicing our customers.
Minimum Education & Experience Requirements
- Bachelor’s degree in related field preferred or equivalent work experience.
- 3+ years of relevant business development experience within financial services or title insurance industry.
- Ability to travel approximately 30%.
- Strong understanding of the economics of title underwriting.
- Excellent communication, presentation, and negotiation skills, with the ability to build rapport and trust with senior-level executives and stakeholders.
- Strong analytical and problem-solving skills with the ability to identify and pursue new sales opportunities and markets.
- High-level customer service and relationship management skills with the ability to handle complex and sensitive situations.
- Ability to work independently, as well as a part of a team, and manage multiple projects and priorities.
- Strong time management, organizational, and planning skills.
- Proficiency in MS Office Suite.
Benefits and Equal Opportunity
Our commitment to your success is enhanced by our competitive salary and comprehensive benefits package including paid time off, medical, dental, vision, 401(k) and disability benefits. We work to maintain a positive environment for our employees, where people can learn and grow with the company. Essent is an Equal Opportunity Employer.
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