Clinical Flow Coordinator (CFC) - Dallas, TX

Job Title: Clinical Flow Coordinator (CFC)

General summary of duties: Oversees daily flow of the clinic. Coordinates operations and activities of clinical support staff. Responsible for training and developing teams ensuring high standards of quality patient care.

Reports to: Clinical Operations Manager

Responsibilities include but not limited to:

• Oversees the day-to-day operations, coordinating staffing, job tasks and assignments of team members to ensure that all clinical staff is functioning at an optimal level of efficiency and flow at all times.

• Performs clinical duties to ensure efficient flow including floating between positions to cover laps.

• Responsible for training and developing staff for physician teams.

• Monitors performance and takes appropriate action to ensure consistent quality, addressing and documenting issues and concerns promptly.

• Serves as the point person for clinical questions or concerns

• Ensures all clinical responsibilities have been completed in a timely manner, including but not limited to: triage calls, refill requests, prior authorizations, etc.

• Holds brief daily meetings with team to ensure clear direction of daily plans.

• Monitors maintenance of facilities and equipment and coordinates repairs and service as needed.

• Serves as first point of contact for interviewing potential staffing.

• Reviews time and attendance of clinical staff ensuring attendance policy is consistently enforced.

• Performs annual reviews on all patient care staff, making recommendations on merit increases, promotions and disciplinary action

• All other duties as assigned

Performance requirements:

• Displays excellence in management, leadership and organizational skills

• Ability to exercise initiative, analyze problems objectively and make sound decisions.

• Excels in professional, respectful, fair and consistent communication

• Has in depth knowledge of coding and documentation requirements in EHR

• Leads by example. Encourages and motivates team members, creating a positive work environment at all times.

• Ability to work overtime as needed.

• Must have ability to work rapidly and accurately over long periods of time.

Compensation is based on experience - $28 per hour plus

Job Type: Full-time - medical or ophthalmology settings where this level of documentation was expected

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday - Friday

Ability to commute/relocate:

• Dallas, TX 75231: Reliably commute or planning to relocate before starting work (Preferred)

Willingness to travel:

• 25% (Preferred)