Business Manager

Position Summary

The Business Manager is responsible for driving operational execution, financial coordination, and cross-functional alignment within a defined business unit, region, or operational segment. This role ensures that daily operations run efficiently, performance targets are met, and operational processes remain structured and scalable.

The Business Manager acts as a bridge between field operations, finance, and leadership by improving visibility into performance, supporting execution discipline, and ensuring operational standards are consistently applied.

Core Responsibilities

Operational Execution

• Support day-to-day operational performance across assigned business units or regions.
• Monitor production metrics and execution timelines.
• Ensure operational standards and processes are consistently followed.
• Identify execution gaps and escalate risks to leadership.

Financial Coordination

• Assist with budget tracking, cost monitoring, and financial reporting.
• Partner with Finance to monitor labor, equipment, and project costs.
• Support forecasting and backlog tracking.
• Identify cost-saving opportunities and efficiency improvements.

Performance Tracking & Reporting

• Maintain operational dashboards and performance scorecards.
• Track KPIs such as utilization, production, and cost performance.
• Prepare recurring operational reports for leadership review.
• Improve visibility into operational performance trends.

Process Improvement

• Identify workflow inefficiencies and recommend improvements.
• Help standardize processes across regions or teams.
• Support implementation of operational systems and tools.
• Document operational procedures and best practices.

Cross-Functional Coordination

• Serve as a liaison between Operations, HR, Finance, and Support teams.
• Support workforce planning and staffing visibility.
• Assist with onboarding structure and operational readiness.
• Coordinate with fleet, safety, and administrative functions as needed.

Compliance & Operational Discipline

• Reinforce adherence to company policies and operational standards.
• Support safety and compliance initiatives.
• Assist with audits, documentation reviews, and process validation.
• Promote accountability through structured reporting and follow-up.

Key Performance Indicators (KPIs)

• Operational execution consistency
• Budget adherence and cost control
• KPI tracking accuracy and reporting cadence
• Process standardization and adoption
• Cross-functional alignment
• Operational visibility and data accuracy

Qualifications

Requirements

Required

• Bachelor’s degree in Business, Operations, Construction Management, or related field (or equivalent experience).
• 3–7 years of operations, project coordination, or business management experience.
• Experience in construction, telecom, utilities, or field-driven industries.
• Strong organizational and analytical skills.

Preferred

• Experience supporting multi-region operations.
• Telecommunications or OSP construction exposure.
• Experience with operational systems (HRIS, fleet platforms, reporting tools).
• Background in process improvement or business analytics.

Knowledge, Skills, and Abilities

• Strong operational coordination and execution focus.
• Financial awareness and cost tracking capability.
• Strong organizational and reporting skills.
• Ability to work cross-functionally with multiple stakeholders.
• Data-driven mindset with attention to detail.
• Comfort operating in fast-growth environments.

Working Environment

• Combination of office and operational environments.
• Fast-paced, execution-driven setting.
• Occasional travel based on operational needs.

About GAC Enterprises, LLC

GAC Enterprises, LLC is a fast-growing telecommunications construction and infrastructure company specializing in fiber optic deployment, outside plant (OSP) construction, and turnkey network delivery. Operating across multiple regions, GAC supports major carriers