Proposal Specialist
Sales Support Manager - Customer Support In this role, you will have the opportunity to support the Analytical Product business line within ABB's Measurement & Analytics (PAMA) division and customers during the proposal process. Each day, you will serve as a key resource in a primary business segment. You will also showcase your expertise by preparing proposal components of the products and solutions, including determining costs factors, commercial agreements, risk assessments, sales strategies, and preparing final documentation. The work model for the role is: Onsite at either our Houston, TX (Westchase) or Bartlesville, OK locations is preferred, with remote home-office within the United States options available. Your role and responsibilities:
- Developing and organizing proposal components for inquiries from our U.S. customers/channels/Sales Team about ABB products/systems/applications.
- Performing analytic and situational assessment to determine the business requirements and customer needs, while addressing complex inquiries.
- Real-time managing of new opportunity and proposal datapoints, driving business intelligence for proposal scope, terms, costs, and profitability.
- Initiating actions to resolve variable situations, recommending and implementing measures to achieve customer satisfaction, and meeting business needs.
- Bachelor's Degree with 3+ Years of Experience is preferred, HS Diploma with 5+ Years of Experience is required .
- Have a demonstrated track record in and proven experience of proposal/quotation creation, generating actionable and thorough documentation.
- Possess an enhanced knowledge of various pricing scenarios and cost strategies, with developed understanding of the impact to the business and customers.
- Demonstrated skill of recognizing, organizing, and communicating components needed for success, with a high degree of ownership, drive, and pride in the quality and integrity of your work with the ability to identify and resolve complex problems, spanning across multiple groups and personalities
- Knowledge of product solutions, specifically the applicability/value for customers, with an underlying awareness of business profitability.
- Fluent understanding, use, and effective communication in the English language, both written and oral.
- Candidates must already have work authorization that would permit them to work for ABB permanently in the US.
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
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