Sales Manager - Aftermarket

As a member of the Safran Seats business, you play a major role in teamwork that provides over one million seats to major airlines worldwide. Our commitment to superior quality, comfort and innovation ensure that you can take pride in doing meaningful work that supports the needs of passengers and crews alike.

No matter your role, you connect and collaborate with your fellow team members to bring state-of-the-art, high value-added solutions to market. Because we are one of the few original equipment manufacturers (OEMs) to off

Objective:
The Safran Seats Sales Manager Aftermarket supports the business development efforts for pax narrow body, wide body + regional in addition of crew and pilot seats through sales of spares, repairs and services (IP, refresh, Total Care Support…), special programs and custom solutions in seat environments of the aircraft. This position works independently.

Authorities
This position has the power and control to decide the agreement decision within her/his delegation graded by his management, the price discussion within her/his delegation graded by his management, and the application or not of fees to be added or removed on customers' orders.

Duties & Responsibilities

Note: Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This does not constitute a written or implied contract of employment
Main Function Responsibilities

List the current duties and responsibilities each which account for more than 5-10% of the incumbent's time or are critical to the successful performance of the job

A) Sell spares, repairs and services related to all Safran Seats portfolio.
B) Sell and negotiate seat maintenance programs.
C) Identify new support programs/services that could be needed by or suitable for the Customer. Work with Marketing team and business unit (Safran seats US, GB and Fr) to develop proposed offer
D) Achieve marketing and sales operational objectives by contributing marketing intelligence, making sales proposals. Prepares and completes action plans to develop and close opportunities in line to meet targets and objectives defined by management.
E) Develops and maintains relationships with customers by making periodic visits; exploring specific needs; anticipating new opportunities while creatively crafting long-term relationship programs and service offerings to achieve seat aftermarket solutions growth.
F) Participates in formulating and developing long-range sales and marketing goals and objectives.
G) Maintains and utilizes Customer Relationship Management tool for opportunity pipeline (from birth of opportunity until closed) in accordance with define department and/or group guidelines and work instructions regarding such.
H) Submits trip reports for customer contact (visits taken, trade shows, customers on site visits) in accordance to sales department guidelines and instructions.

As a member of the Safran Seats business, you play a major role in teamwork that provides over one million seats to major airlines worldwide. Our commitment to superior quality, comfort and innovation ensure that you can take pride in doing meaningful work that supports the needs of passengers and crews alike.

No matter your role, you connect and collaborate with your fellow team members to bring state-of-the-art, high value-added solutions to market. Because we are one of the few original equipment manufacturers (OEMs) to off

Objective:
The Safran Seats Sales Manager Aftermarket supports the business development efforts for pax narrow body, wide body + regional in addition of crew and pilot seats through sales of spares, repairs and services (IP, refresh, Total Care Support…), special programs and custom solutions in seat environments of the aircraft. This position works independently.

Authorities
This position has the power and control to decide the agreement decision within her/his delegation graded by his management, the price discussion within her/his delegation graded by his management, and the application or not of fees to be added or removed on customers' orders.

Duties & Responsibilities

Note: Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This does not constitute a written or implied contract of employment
Main Function Responsibilities

List the current duties and responsibilities each which account for more than 5-10% of the incumbent's time or are critical to the successful performance of the job

A) Sell spares, repairs and services related to all Safran Seats portfolio.
B) Sell and negotiate seat maintenance programs.
C) Identify new support programs/services that could be needed by or suitable for the Customer. Work with Marketing team and business unit (Safran seats US, GB and Fr) to develop proposed offer
D) Achieve marketing and sales operational objectives by contributing marketing intelligence, making sales proposals. Prepares and completes action plans to develop and close opportunities in line to meet targets and objectives defined by management.
E) Develops and maintains relationships with customers by making periodic visits; exploring specific needs; anticipating new opportunities while creatively crafting long-term relationship programs and service offerings to achieve seat aftermarket solutions growth.
F) Participates in formulating and developing long-range sales and marketing goals and objectives.
G) Maintains and utilizes Customer Relationship Management tool for opportunity pipeline (from birth of opportunity until closed) in accordance with define department and/or group guidelines and work instructions regarding such.
H) Submits trip reports for customer contact (visits taken, trade shows, customers on site visits) in accordance to sales department guidelines and instructions.

Complementary Description

General Work Conditions (Physical Demands)

Physical Demands
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). i.e.:
• This position requires extended periods of sitting while working with computers and viewing computer monitors and o

Complementary Description

General Work Conditions (Physical Demands)

Physical Demands
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). i.e.:
• This position requires extended periods of sitting while working with computers and viewing computer monitors and o

Job Requirements

3. Qualification Requirements
(The description of the personal profile will help you to specify the skills and knowledge of the ideal job holder)
A. Education & Qualification List the Scholarship degree, type, etc. i.e.:
• Bachelors degree in Business Administration or an Engineering Degree or related field is required
B. Work Experience - Technical knowledge • (Acquired through previous jobs, assignments, responsibilities, etc. including language capabilities.) i.e.:
• Additionally 4 years experience in Seat or Cabin sales activities or maintenance program activities with Bachelors degree
• six (6) years related sales experience and/or training with Associated degree
C. Professional Skills • (Ability to use the knowledge and/or the experience in the job) i.e.:
• Understands Airline MRO Market to include Power By The Hour agreement, Cabin integrated support programs, Material Procurement Strategies and other Airline related activities.
• Computer skills with knowledge of CRM, ERP/MRP, Microsoft Office Suite
• Knowledge of Power BI .
• Demonstrated Sales Growth history
• Sales: how to lead a sales campaign to sign multi-year program with airlines
• Contract Negotiations
• Technical Capacity
• Strategic Thinking
• Business Acumen and Business Case Modeling
• Problem Solving/Analysis
• Must have the ability to generate written communication and to operate required office equipment.
• Ability to read and review written communication.
• Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.
• Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Good oral and written communication skills essential for interaction with both internal and external customers.
D. Behavioral Skills (Based on this list, please describe the skills which are essential, necessary and useful to perform well in the job) i.e.:
• Team work with other Sales Manager team members (pricing, program, engineering, proposal, support sale incl. at Customer visit )
• Contract Negotiations
• Presentation Skills and Communication Proficiency
• Initiative
• Decision Making
• Problem Solving/Analysis
E. Desirable Aspects (Items as a plus for the position) i.e.::
• Power BI
• QRQC methodology

SAFRAN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

Job Requirements

3. Qualification Requirements
(The description of the personal profile will help you to specify the skills and knowledge of the ideal job holder)
A. Education & Qualification List the Scholarship degree, type, etc. i.e.:
• Bachelors degree in Business Administration or an Engineering Degree or related field is required
B. Work Experience - Technical knowledge • (Acquired through previous jobs, assignments, responsibilities, etc. including language capabilities.) i.e.:
• Additionally 4 years experience in Seat or Cabin sales activities or maintenance program activities with Bachelors degree
• six (6) years related sales experience and/or training with Associated degree
C. Professional Skills • (Ability to use the knowledge and/or the experience in the job) i.e.:
• Understands Airline MRO Market to include Power By The Hour agreement, Cabin integrated support programs, Material Procurement Strategies and other Airline related activities.
• Computer skills with knowledge of CRM, ERP/MRP, Microsoft Office Suite
• Knowledge of Power BI .
• Demonstrated Sales Growth history
• Sales: how to lead a sales campaign to sign multi-year program with airlines
• Contract Negotiations
• Technical Capacity
• Strategic Thinking
• Business Acumen and Business Case Modeling
• Problem Solving/Analysis
• Must have the ability to generate written communication and to operate required office equipment.
• Ability to read and review written communication.
• Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.
• Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Good oral and written communication skills essential for interaction with both internal and external customers.
D. Behavioral Skills (Based on this list, please describe the skills which are essential, necessary and useful to perform well in the job) i.e.:
• Team work with other Sales Manager team members (pricing, program, engineering, proposal, support sale incl. at Customer visit )
• Contract Negotiations
• Presentation Skills and Communication Proficiency
• Initiative
• Decision Making
• Problem Solving/Analysis
E. Desirable Aspects (Items as a plus for the position) i.e.::
• Power BI
• QRQC methodology

SAFRAN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

But what else? (advantages, specific features, etc.)

Travel

International and/or Domestic travel required: 20% to 30%;

But what else? (advantages, specific features, etc.)

Travel

International and/or Domestic travel required: 20% to 30%;

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world.

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world.