Community Association Manager Trainee

Job Description

Job Description

Job description

The Manager Trainee/Assistant Community Manager will work directly with Community Manager(s) to assist in the overall function of the management of assigned portfolio of Community Associations. Tasks may include, but are not limited to:

• Assist in managing a portfolio of community associations that include homes, town homes, and/or condominiums.
• Assist Community Managers in providing management services in compliance with the terms of the management contract.
• May be assigned smaller portfolio of community associations under the direct supervision of a senior Community Manager.
• Assist Board of Directors and homeowners with problem resolution.
• Conduct physical inspections of association communities, as needed.
• Assist with compliance letters and address related homeowner concerns.
• Submit vendor bid requests for contracted services as requested by Board of Directors.
• Work with vendors to coordinate maintenance of community property.
• Assist with organizing, scheduling, and conducting board meetings, annual meetings, and community events.
• Communicate in person, telephone, or email to board members, homeowners, and vendors regarding community association business.
• Assist with homeowner delinquency reports and collection process.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

This position operates in a professional office environment as well as in the field. Use of personal car will be required for certain aspects of the position, and employee must maintain proper licenses and self-insurance to operate a personal motor vehicle. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This is a full-time, exempt position that may involve evening and weekend work. Some overnight travel may be required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms.

QUALIFICATIONS

• Self-starter and team player.
• Ability to learn quickly and use available resources to research solutions.
• Ability to work in a fast-paced environment, multi-task and pay attention to details.
• Excellent written and verbal communication skills.
• Strong organizational, problem solving and analytical skills.
• Ability to manage workflow amid shifting priorities.
• Willingness to learn company processes and procedures and use new software.
• Adaptable and dependable with professional demeanor and solid attendance record.
• Ability to work independently, but with accountability to achieve end results.

EDUCATION AND PROFESSIONAL EXPERIENCE

• Two the three years related experience in a professional office setting or equivalent combination of education and experience. Familiarity with HOA documents strongly desired (articles, bylaws, deed restrictions, etc.) but not required.
• High school diploma or equivalent.